These terms cover buying the Modern Hands drum books from willtaylordrums.co.uk. The seller is Will Taylor, a sole trader, of Arena Business Centre, 71 Ashfield Road, London N4 1FF. Will is not VAT registered, so no VAT is added to any price.
Prices and payment
Prices are in pounds sterling and are the prices shown on each book's page when you buy. Payment is taken by card through Stripe at the checkout. Your order is confirmed when the payment goes through, and the site emails you an order confirmation.
Delivery of printed books
Printed books are posted by Will himself within 1 to 2 days of your order. UK delivery is free; delivery to Europe is £5 and to the rest of the world £9, and the cost is shown at the checkout before you pay. International orders can take up to a week to arrive, depending on where they are going.
eBooks
An eBook is a PDF. After payment you get a download link on the order confirmation page and in the order email. Save the file somewhere safe. If a link stops working before you have the file, reply to the order email and a fresh one will be sent. The PDF is for your own use and must not be copied or shared.
Cancelling and returns
Printed books: under the Consumer Contracts Regulations 2013 you can cancel for any reason within 14 days of receiving the book. Email within that time, then return the book, unused and in the condition you received it, within 14 days of telling us; you pay the return postage. The refund, including the original standard delivery charge, is made within 14 days of the book arriving back. A book that arrives damaged or wrong is replaced or refunded in full, including return postage.
eBooks: when you buy an eBook you ask for it to be delivered straight away and agree that, once the download link is issued, you lose the 14-day right to cancel, as the regulations allow for digital content. If the file is faulty, email and it will be put right or refunded.
Problems
Anything wrong with an order: email willtaylordrums@gmail.com with the receipt and it will be sorted out. Nothing in these terms takes away your statutory rights. These terms are governed by the law of England and Wales.